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If you are in any way unhappy with your goods you may send them back for an exchange or a refund to:

Market Bag
The Studio
31 Carlton Drive
Leigh on Sea SS9 1DE

Goods must be returned within 14 days of despatch. Items must be returned in their original condition and in their original packaging. Shipping costs will be paid for by the customer. A 10% re-stocking fee will be charged for all returned items.

Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). Please note that we are not responsible for return postage. When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.

exchange & refund policy